State's cold-weather rule prohibits power shutoffs
Special to the HDN
TOPEKA -- The Kansas Corporation Commission reminds Kansans the cold-weather rule takes effect Friday and remains in effect through March 31.
The cold weather rule prohibits utility companies from disconnecting a customer's natural gas or electric service during periods of extreme cold. The rule requires utility companies to offer a 12-month payment plan to allow consumers to maintain or re-establish utility service.
The rule applies only to residential customers of electric and natural gas utility companies under the KCC's jurisdiction. For a complete list of utilities regulated by the KCC visit kcc.ks.gov/pi/jurisdictional_utilities.htm.
More information about the cold weather rule is available at kcc.ks.gov/pi/cwr_english.htm. Kansans also can contact their local utility company or the KCC's Office of Public Affairs and Consumer Protection at (800) 662-0027.